Water Treatment Plant

To report a problem, please contact the Public Service Center at 704-736-8940.

Please provide a street address and location of the issue when reporting.

 After hours: 704-735-8202 (Communication Center)

LINK: 2022 Annual Water Quality Report

WTP personnel operate and maintain the WTP, provide potable water (testing at the plant and throughout the system to assure compliance with all US EPA and NCDENR requirements) for consumption by our customers, provide water for fire fighting, maintenance of our 6 elevated tanks, and 3 off-site booster pump stations. The plant uses a state-of-the-art supervisory control and data acquisition (SCADA) system for plant monitoring of operations, treatment processes, and distribution system activity/demand. The SCADA is monitored and operated by our staff 24 hours a day, 365 days a year. 

The City of Lincolnton draws its water from the South Fork River and stores the water in its reservoir for storage and future treatment.

The treatment plant is located at:
Lincolnton Water Treatment Plant
1338 Reepsville Rd.
Lincolnton NC, 28092

Pumps
The Water Treatment Plant has a treatment capacity of 12 million gallons per day. After the water is treated, it is stored on-site in 5 clear wells with a maximum storage capacity of 5 million gallons. The water is then pumped into the distribution system, using 1 of 4 or a combination of high service pumps. It is then stored in elevated storage tanks strategically located throughout the distribution system.

Storage Tanks
There are 6 elevated storage tanks with a maximum capacity of 2.7 million gallons. In 2013 the plant treated on average 3.082 million gallons per day with a maximum withdrawal of 5.882 million gallons. The plant averaged 2.713 million gallons per day being pumped into the distribution system. In the distribution system, there are 4 booster pump stations with a total of 10 booster pumps of varying sizes to accommodate the various amounts of customer demands on the system.

Laboratory
The Water Treatment Plant also maintains and operates a modern certified lab. The lab is certified by the North Carolina Department of Environment and Natural Resources (NCDENR) for analysis of bacteria.

Lab Tests
The lab also tests for chlorine, alkalinity, fluoride, turbidity, hardness, pH, and phosphate. These tests are run throughout the treatment process on an hourly to daily basis depending on the test and in the distribution system also. These tests are to ensure that the City of Lincolnton has the safest and most ascetically pleasing water possible.

The lab is also certified by the Department of Water Quality for testing of low-level chlorine and pH. These tests are needed to ensure that the water which is discharged back into the river will not harm the fish and wildlife that call the South Fork River home.

Centrifuge Operation
The staff at the WTP also operates a centrifuge. The centrifuge takes the dirt which is removed during the treatment process and dries it out. The dirt is then disposed of at the Lincoln County Landfill.