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Lincolnton News Updates

Posted on: March 19, 2020

Lincolnton City Hall & Facility Restrictions

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New rules for paying utility bills in person, residents encouraged to use drive-thru & online payment options. All bills are due as regularly scheduled & online convenience fees are waived.

City of Lincolnton residents are strongly encouraged to use the utility billing drive-thru & deposit box or make payments online or via phone to pay utility bills. The convenience fee ($2.75) will be waived for online payments until further notice. To help protect employees and residents from COVID-19 spread, new rules are in place for paying utility bills in person:

  • Utility Billing Department
    • Only two customers allowed inside at the same time
    • The utility billing entrance from the city hall parking lot will be locked; customers should enter city hall from the back lobby entrance
    • Customers will exit from the utility billing office directly to the parking lot
    • Utility bill payments are still due as regularly scheduled, online convenience fees are waived TFN

Additional restrictions are in place at Lincolnton City Hall and other city facilities:

  • Administrative Offices at City Hall
    • All offices are restricted access, all guests must be escorted from the lobby area to all offices
  • Lincolnton Fire Department
    • Closed to all visitors and all public meetings & activities canceled
  • Lincolnton Police Department
    • Closed to all visitors
  • Lentz Recreation Center at Betty G. Ross Park
    • Closed and all activities canceled

There is no disruption to any City of Lincolnton services and departments continue to operate during the COVID-19 State of Emergency. The City is working closely with Lincoln County and the Lincoln County Health Department to coordinate COVID-19 response. Citizen resources and information is posted on the city website LincolntonNC.org and updated regularly.

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