Public Services - Solid Waste, Recycling, Street & Property Maintenance
Public Services Department is comprised of three divisions:
Solid Waste & Recycling collection
Street & Property Maintenance
To report a problem, please contact Public Services Administration at 704-736-8940.
Please provide a street address and location of the issue when reporting.
After hours: 704-735-8202 (Communication Center)
The administrative office serves as the front line providing contact for citizens on Public Services including Solid Waste, Recycling, Street & Property Maintenance. The office manages any issues related to service delivery and is the repository for records concerning the activities of the departments.
The Public Services Department:
Reports to and advises the city manager and council on Public Services Department projects and activities
Researches and recommends operational changes to increase effectiveness and enhance customer services
Prepares and reviews department budgets, monitors and recommends expenditures, and participates in the preparation of the Capital Improvement Plan
Works with Regulatory Agencies regarding safety and other disciplines
Plans and organizes a variety of contracted work, and coordinates with engineers & contractors
Conducts long-range planning for infrastructure and services